AtmaSarathy is a place where people bring what is tender — grief, doubt, the quiet questions of a life. That trust is the whole of what we are. This note sets out, plainly, how we guard it, and — just as importantly — what we do not claim. We would rather tell you the honest shape of our protection than offer a comforting promise we cannot keep.
Because AtmaSarathy remembers you — your Svabhava, your continuity across visits — the service itself must be able to read your conversations in order to offer that memory. So we do not tell you "even we cannot see your reflections." As long as memory works, that would not be true, and a false comfort is a kind of theft. What we can honestly say is this: your reflections are walled off from other users, encrypted at rest, read only by the running service to serve you, and never sold, never shared for advertising, and never used to train AI models.
Two paths honour that wish. A private ("incognito") reflection is available today and is never stored at all. And we are designing an opt-in "sealed" mode of stronger, seeker-held encryption — in which memory is deliberately set aside in exchange for that privacy. We will offer it only when it genuinely delivers what it promises, and we will describe its trade-offs plainly.
To answer you, the text of your message is sent to Anthropic's AI service as plaintext — this is unavoidable, since the model must read what you write in order to respond with care. Anthropic processes it to generate the reply; we do not permit its use for training, and we do not sell or share it further. At rest in our own database, your history is held within the encrypted infrastructure described above.
No system is beyond failure, and we will not pretend otherwise. If a breach occurs that is likely to place your rights at risk, we will notify the affected seekers and the relevant authority without undue delay — and within 72 hours of becoming aware wherever feasible — telling you what happened, what was exposed, and what we are doing. We would rather face an uncomfortable truth openly than manage it quietly.
If you believe you have found a vulnerability, or have any worry about the safety of your reflections, please write to security@atmasarathy.com. We welcome it in the spirit it is offered — as a service to every seeker who trusts this space — and we will respond with gratitude, not defensiveness.